Senior Technical Account Manager

TalentSource is an Executive Search company providing value-added talent solution to MNC and local clients. We build meaningful and rewarding relationships between top-tier executives and our valued clients, while actively catering to both parties’ need for confidentiality, dignity, integrity and professionalism.

Responsibilities

• The purposes of this job are:

• 1. Promote membranes products and Resins products in Singapore Market.

• 2. Supply Resins & Membranes Technical support to Singapore /Malaysia / Indonesia

• We need an individual who can drive the markets and position our world-class products at Singapore. This individual will also need to effectively coordinate activities between application development team and commercial team. The main technical service responsibility will be focus on the Ion Exchange Reins; the account management responsibility will support all of the products from the company(Membranes & Resins)

• The candidate will provide feedback to R&D for product development needs. In addition, the candidate will work closely with market application teams to implement our business strategy for integration of components across the company portfolio in Singapore.

• There will be a high degree of outside-in focus in representing the business at relevant trade associations, and delivering the messages that highlight our capabilities and experience in targeted applications.

• The individual needs to have a minimum of 5 years commercial experience in at least one of the following technologies: IER, RO, EDI, MF/UF, or MBR. In addition, the candidate should have a strong background in water and waste water treatment including desalination and water reuse. The candidates should have a technical background; can drive the commercial success of the business.

• Primary Responsibilities:

• 40% of contribution in management of the sales revenue and volume for company products (IER / RO /UF /EDI /MBR) at Singapore. Keep the revenue and volume in consistently growth.

• 60% of contribution in Technical service of IER for Singapore / Malaysia / Indonesia

• Strength the relationship with the existed OEM accounts. Develop the news accounts on Singapore Market.

• Management of the distributor channels inclusive but not limited on distributors’ annual goal setting, annual price & commit volume negotiation, annual performance review and Channel conflicts management ect.

• Market trend analysis – Analyze volume and price trend, share analysis, Monitor customer base change, new application development and competitors activities.

• Promotional activities - Handle individual customer calls and training, technical serminars, tradeshows and direct mailing. Ensure timely and quality response to the Request from customers and ensure that documentation meets world-class standards.

• Project business management – Manage the projects from driving End users. Support OEMs to Specify our products on the selective projects (Both baseline business and large projects).

• Provide feedback to Strategic market develop department, TS and R&D for product improvement and development opportunities.

Requirements

• Bachelor degree/Master in Chemical engineering, Environmental engineering, Civil engineering, or Mechanical engineering is preferred.

• At least 40% or more time spent on business trips in Singapore / Malaysia / Indonesia

• Work experience in a multinational company is preferred.

• Multi-Tasking capability is required due to complexity of the job and customer requirement.

• Initiatives - self motivated to design the sales channel, find new business opportunity and proactively resolve potential channel conflicts

• Market Focus - seeking, collecting and analyzing information on the customer base changes, competitor strategy, application trends

• Consultative sales skill - provide consultation to the customers how they can run their businesses successful by leveraging his/her extensive technical and commercial skills

• Teamwork and good communication skill are essential due to globally aligned business and working across cultures