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Life Cycle Support Lead / Senior Engineer

Closing Date 2010-10-08

TalentSource is an Executive Search company providing value-added talent solution to MNC and local clients. We build meaningful and rewarding relationships between top-tier executives and our valued clients, while actively catering to both parties’ need for confidentiality, dignity, integrity and professionalism.

Responsibilities

  • Management

  • • Report and support Life Cycle Support Mgr to realize business ambition/targets

  • • Member of Life Cycle Support Team

  • • Supports technically to the Life Cycle Support Mgr in all Life Cycle Support activities

  • Operation

  • • Support I&D in resolving operational issues related to Electrical/Software Life Cycle Support

  • • Support technical evaluation on IPM/PFQ/P3C, EOL and cost reduction improvement

  • • Be part of Life Cycle Support team responsible for the Life Cycle Support technical evaluation from PE phase onwards, undertaking prelim analysis, root cause analysis, short term and long term solution

  • • For Electrical, resolving issues such as signal integrity, ESD, safety, or EMC/EMI etc from Field feedback and other improvement activities

  • • For Software, resolving issue such as coding change, co-ordinate with third party for Software solution and changes, and provide the resolution to the Field, identify test plan for Beta testing requirement, provde software update/upgrade support to P4C site

  • • Provide technical support to Life Cycle Support, raise ECO and update TPD for the identified solution in LCM phase

  • • Assist technical support on CCB Change Request feasibility study and estimation on impact consequences and Design changes to LCM CCB and co-ordination with Suppliers.

  • • Support the capture Life Cycle Support learning and identify standard PQR, implementation and release practice update; recommend preventive action

  • Process and Competence management

  • • Adhered to the Life Cycle Support processes and improvement

  • • Constantly develop technical and functional competence and knowledge management and ensure sharing across the teams.

  • HR Management

  • • Team work and interaction with other dept.

Requirements

  • Bachelor’s Degree in Electronics Engineering or Software Engineering

  • Minimum 3 – 5 years of working experience

  • Strong technical knowledge in Audio Video product experiences

  • Life cycle technical support and sustenance support experience

  • Good coordination and interfacing skills

  • Initiative and good leadership skills

  • Fluent in Mandarin and English is a must


Job ID3394
IndustryElectrical & Electronics
SpecializationEngineering - Electronic/Communication
LevelSenior Executive
Job TypePermanent
LocationSingapore
CountrySingapore
Salarynegotiable